One of our spa professionals will help you plan the perfect spa experience and the optimum sequence of your treatments, based on your objectives.
Please notify a spa professional before scheduling your appointment and they will suggest a plan that’s right for you.
Yes. Although we cannot guarantee the availability of a particular therapist, we will make every effort to accommodate your wishes. All of our therapists are trained to respect and protect your privacy at all times.
Wear whatever is most comfortable for you. Our staff may provide you with disposable undergarments for the body treatments.
Please leave all valuables in your room’s safety deposit box or the secured lockers in the changing rooms. Miilé is not responsible for lost or forgotten valuables.
Arriving late may limit the time for your treatment. Depending on the length of your service, a late arrival may be classified as a ‘no-show.’
For beauty salon services, we recommend check-in at least 5 minutes prior to your service. For Miilé treatments, check in with the reception desk at least 10 minutes prior to your appointment. This will allow you enough time to register, get your locker assignment, change into your robe and relax for a few minutes before your spa treatment begins. Arrive 60 minutes prior to your first treatment if you want to enjoy our luxurious hydrotherapy facilities with whirlpools, cold plunge, sauna, steam room and more.
We recommend eating and drinking in moderation and avoiding alcoholic beverages prior to your spa service, exercise classes, whirlpools and heat treatments. Do not shave your legs prior to a body scrub treatment. Severe sunburn may prevent you from enjoying a spa treatment. Be conscious and use sun protection.
Gratuities are not included with Miilé treatments. They may be charged to your room or given to your therapist in cash.
Miilé can charge spa services to your room account. Guests may also pay with a credit card.
Cancellations must be made at least 24 hours prior to your scheduled appointment or a 50% charge will be applied.
Please don’t forget! No-shows will be charged 50%.
NOTE: Promotions or discounts in the spa cannot be applied to any other promotion given by the Travel Agency or Hotel Reservations.